Frequently Asked Questions


We’ve created a FAQ page to explain our service and how it works. Click on a question to reveal the answer, and if you still need assistance, don’t hesitate to contact us—we’ll get back to you as soon as possible.

How fresh is the produce?

Our aim is to provide you with the freshest produce we can deliver. That means as soon as it comes to us, we get it to you. We’re not holding on to produce more than we absolutely need to, which means you won’t get something that’s been sitting on the shelf for five days looking sad, and instead, you’ll get your produce as quickly as we do!

What are the benefits of buying your boxes over supermarket organic?

Is your produce organic?

 Should I care about organic?

Why is organic produce more expensive than conventional produce?

How does a subscription work? 

Can I customise what’s in my box?

We can accommodate requests to avoid up to two specific fruits or veggies. Just let us know, and we’ll do our best to cater to your needs!

What type of produce can I expect? 

Are your boxes eco-friendly?

How do you ensure quality in each box?

We carefully inspect all our produce to ensure freshness and quality, always striving to meet our high standards before delivery. While we aim to provide fresh, delicious items, please note that some produce may not meet the conventional, standardized shapes typically required by supermarkets, which often leads to unnecessary waste and subsequently being sent to landfill. Rest assured, even though these fruits and vegetables may not fit the usual mold, they are still fresh and delicious!

What if I need to skip a week?

How do you compare price-wise to the big supermarkets?

We believe that our prices are fair and competitive based on trying to deliver high quality, fresh produce, with more variety and less packaging. We recognise that organic is more expensive, but that is the value that we offer and stand by. 

What does regenerative farming mean?

Regenerative farming is an agricultural approach that focuses on restoring and enhancing the health of ecosystems, with a particular emphasis on soil health, biodiversity, and water cycles. It goes beyond sustainable practices by actively regenerating degraded land, improving the natural environment, and building resilience to climate change.

How does supporting your business benefit the community?

By choosing us, you’re supporting local farmers, producers and a small, community-based business, helping build a more resilient local economy. This ensures that more money stays within the community, strengthening local food systems and fostering sustainable growth. 

What if I’m not happy with my box?

Your satisfaction is our priority! If there’s ever an issue with your box, contact us, and we’ll make it right.